Terms of service

Pawsir is the brand name of Pawsir. These Terms and Conditions explain how you may access and use the website https://pawsir.com/ (the “Website”), operated by Pawsir at 4 Summerhill, Tramore East, Tramore, Co. Waterford, X91 F86X, Ireland. They also apply to all products and services made available through the Website. By continuing to browse or use the Website, you confirm that you accept these Terms.

Company name: Pawsir
Address: 4 Summerhill, Tramore East, Tramore, Co. Waterford, X91 F86X, Ireland
Email: support@pawsir.com

Stay connected with us on Instagram at @pawsir.pets for a closer look at our pet-loving world.

No registration is required to explore the Website. However, purchasing items or using specific features may require you to create an account and agree to these Terms.
Pawsir offers products and services within the pets niche. These Terms define the responsibilities of both Pawsir and its users. If you do not agree with these Terms, please discontinue using the Website.

This Website is operated by Pawsir. References to “we,” “us,” or “our” refer to Pawsir. Any new features, tools, or updates introduced to the Website will also fall under these Terms. The most recent version will always be available on this page. Pawsir may modify the Terms at any time, and updates apply as soon as they are posted.

Our online store runs on Shopify Inc., which provides the e-commerce system that supports our operations.

SECTION 1 – ONLINE STORE CONDITIONS

By accepting these Terms, you confirm that you meet the minimum legal age of your place of residence or that you have the consent of a parent or guardian if you are a dependent minor.
Any unlawful activity on the Website, including copyright infringement or attempts to introduce harmful software, is strictly prohibited.
Violations may result in immediate termination of access to our services.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to limit or deny access to the Website or its services at our discretion.
You acknowledge that information (other than payment details) may travel across networks and undergo formatting changes to meet technical requirements.
Payment data is always encrypted during transmission.
You agree not to copy, sell, exploit, or reproduce any part of the Website or services without our written permission.
Section headings are included only to help with readability.

SECTION 3 – CONTENT ACCURACY AND TIMELINESS

We strive for accuracy, but we cannot guarantee that all Website information is complete or current.
Content is meant for general informational purposes and may occasionally be outdated. While we may update information, we are not obligated to do so.
It is your responsibility to check the Website for changes.

SECTION 4 – CHANGES TO PRODUCTS AND PRICES

Product prices may change without prior notice.
We may revise, suspend, or discontinue any product, service, or part of the Website at any time.
We are not responsible for any changes in pricing or interruptions in service.

SECTION 5 – PRODUCT INFORMATION

Some items may be available only online and may be limited in quantity. Returns and exchanges follow our Return Policy.
We aim to present product colors and details as accurately as possible, but variations may occur due to device settings.
We may limit product sales by region, restrict quantities, or modify product descriptions as needed.
We do not guarantee that products will meet individual preferences or that any specific issue will be corrected.

SECTION 6 – ACCOUNT AND PAYMENT INFORMATION

We may decline or cancel orders at our discretion. Quantity restrictions may apply to individuals, households, or specific orders.
If changes affect your order, we will contact you using the details you provided.
You must ensure that all billing and account information is accurate and kept up to date.
For more information, review our Return and Refund Policy.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

You may be given access to tools or services offered by external providers. We do not control or monitor these tools.
They are made available “as is,” without warranties or guarantees.
Your use of these tools is entirely at your own risk.
Please review the terms and policies of any relevant third-party providers before using their services.
Future features or tools added to the Website will also be subject to these Terms.

SECTION 8 – THIRD-PARTY LINKS AND CONTENT

The Website may include content from third parties or links leading to external sites.
These links are provided for convenience, and we do not assume responsibility for the content, accuracy, or practices of third-party websites.
We encourage you to review any third-party terms and privacy policies before engaging with them.
Any questions regarding third-party products should be directed to the relevant provider.

SECTION 9 – USER CONTRIBUTIONS AND FEEDBACK

If you submit reviews, comments, or suggestions, you grant us full permission to use, reproduce, and distribute that content in any form.
We are not required to treat submissions as confidential, offer compensation, or provide responses.
We may remove content that we deem offensive, harmful, unlawful, or otherwise inappropriate.
You confirm that your contributions do not infringe on others’ rights, contain harmful material, or include false or misleading information.
You are solely responsible for all content you submit, and we disclaim responsibility for user-generated or third-party content shown on the Website.

SECTION 10 – PERSONAL INFORMATION

Any personal information you provide is handled according to our Privacy Policy.

SECTION 11 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, the Website may contain errors relating to product descriptions, pricing, availability, or other details.
We reserve the right to correct such errors, update information, or cancel orders at any time, even after submission, without prior notice.
We are not obligated to revise or update information unless legally required.

SECTION 12 – UNACCEPTABLE USES

In addition to previously stated restrictions, you may not use the Website or its content to:
(a) violate laws or regulations;
(b) encourage illegal activity;
(c) breach any jurisdiction’s rules;
(d) infringe on intellectual property rights belonging to Pawsir or others;
(e) harass, insult, harm, or discriminate against individuals or groups;
(f) spread misleading or false information;
(g) distribute viruses or harmful technologies;
(h) collect or track personal information without authorization;
(i) engage in spam or fraudulent activities;
(j) pursue immoral or offensive conduct;
(k) interfere with Website security features.
We reserve the right to revoke your access if these rules are violated.

SECTION 13 – DISCLAIMERS AND LIMITATION OF LIABILITY

We do not guarantee uninterrupted, secure, or error-free operation of our services.
Any results you obtain from using the Service are not guaranteed to be accurate or reliable.
We may suspend or withdraw the Service at any time without notice.
Your use of the Website and its services is entirely at your own risk. All services and products are provided “as is” and “as available,” without warranties of any kind.
Pawsir and its partners, employees, and affiliates will not be liable for any direct or indirect damages, including lost profits or data.
Where limitations are restricted by law, the minimum permitted limits will apply.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Pawsir, its affiliates, employees, and directors from any claims or damages arising from your breach of these Terms, violation of laws, or infringement of third-party rights.

SECTION 15 – SEVERABILITY

If any part of these Terms is found invalid, the remaining sections will continue in full effect.
Any invalid provision will be enforced to the fullest extent allowed by law.

SECTION 16 – TERMINATION

Any obligations arising before termination will remain in effect.
You may stop using the Website at any time, which ends your agreement with us.
If you violate these Terms, we may terminate your access without notice.
Outstanding obligations will still apply after termination.

SECTION 17 – COMPLETE AGREEMENT

These Terms, along with any referenced policies, form the full agreement between you and Pawsir.
Failure to enforce a right does not waive it.
Any unclear provisions shall not be interpreted against the party drafting them.

SECTION 18 – GOVERNING LAW

These Terms and any related agreements are governed by the laws of Ireland.

SECTION 19 – CHANGES TO TERMS OF SERVICE

The most current version of these Terms is always available on this page.
Pawsir may revise parts of these Terms at any time.
Your continued use of the Website signifies acceptance of all updates.

SECTION 20 – RETURNS AND REFUNDS

At Pawsir, we know how much your pets mean to you. Every item in our store is selected with comfort, safety, and happy moments in mind. If something arrives and isn’t exactly what you expected, we offer a simple return process so you can shop with confidence.

Return Window
You have 60 days from the day your order is delivered to request a return. This gives you plenty of time to check the item, make sure it suits your pet, and decide whether it’s right for your home.

Condition of Returned Items
Returned products must be unused, in their original condition, and sent back with all packaging and included components. We do not charge any restocking fees.

How to Start a Return
To begin, reach out to support@pawsir.com and include your order number. Our team will guide you through the next steps and help you move forward quickly.

Shipping for Returns
Return shipping costs are paid by the customer. We recommend using a trackable shipping method so you can follow the package on its way back to us.

Exchanges
If you’d prefer an exchange instead of a refund, just let us know in your email. We are happy to arrange this as long as the requested item is available.

Refund Processing
Once your item reaches us, it will be checked with care. Refunds are issued within 7 business days after inspection. Your bank or payment provider may require a little extra time to complete the transfer.

Need Help?
If you have any questions about returns, exchanges, or anything else, feel free to contact us at support@pawsir.com. We’re here to make your experience smooth and reassuring.

SECTION 21 – CONTACT INFORMATION

Thank you for being part of Pawsir, a place created for people who want the very best for their pets.