If something isn’t the right fit, you have 60 days from the delivery date to return it. Items must be unused, in their original condition, and include all packaging. We do not charge restocking fees.
To start a return or request an exchange, contact us at support@pawsir.com with your order number.
Return shipping costs are the customer’s responsibility, and we recommend using a trackable method.
Refunds are issued within 7 business days after we have received and inspected your return. Your bank or payment provider may need extra time to finalize the transfer.